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Review

The phone rings, I answer it. "Emergency call center, how can I help?" - "Oh my God!" the caller shouts into the phone. "I chopped my leg off!" Oh dear, I think and say "Stay calm. What happened?" - "I'm at my cousin's house and we were working with tools and my leg got caught" - "Where...

911 Operator

  • Samanta Blumberg
  • Jun 10, 2021

The phone rings, I answer it. "Emergency call center, how can I help?" - "Oh my God!" the caller shouts into the phone. "I chopped my leg off!" Oh dear, I think and say "Stay calm. What happened?" - "I'm at my cousin's house and we were working with tools and my leg got caught" - "Where are you?", I ask, checking to see which ambulance is on standby. He tells me the address. On the map I send the car there, unfortunately, it takes a little time. "Take off your T-shirt," I instruct the injured man. He urgently needs to bind the wound until help arrives. At the same time, the next message is already flashing on the map.

The job of a dispatcher in the emergency call center is stressful, but also very exciting.

In a nutshell, 911 Operator is about this: you respond to emergency calls in a given city and coordinate the deployment of emergency services. You'll have to decide how urgent cases are and which unit is best to send. Several police patrols, fire trucks, and ambulances are under your command and you send them directly by clicking on the map. Once there, they try to solve the case, which isn't always so easy, because a stolen car can quickly turn into a shootout with casualties.

The more cases you solve correctly, the better your reputation and the more money you get at the end of a shift, which always lasts only eight minutes. 

The fact that 911 Operator has a serious background - namely emergencies - is noticeable in the loading screens. There's no fancy artwork here like in other games, but rather relatively drab lists of important information.

As an emergency dispatcher in 911 Operator, you have nothing but the map of your current city in front of you. On the map, you can see where there are currently 911 calls, where your dispatchers are, and where they are going. Hospitals, police stations, and fire stations are also marked with an icon. Here you can park your fire trucks and ambulances when they are not on the road. However, you should keep in mind not to park them in the last but one part of the city, because when an emergency call comes in, they should be able to get there quickly.

The game is really fun if you want to train your organizational skills. You'll have a lot of messages coming at you and you'll have to make decisions quickly. So the concept of 911 Operator is really simple but can be quite challenging. 

It can entertain for a few hours, and we learn quite a bit about working in a 911 center.

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